2017 Frost & Sullivan Malaysia Excellence Awards

April 2017 | Hilton, Kuala Lumpur, Malaysia

About Frost & Sullivan’s Global Research Platform

First held in 2005, the Malaysia Excellence Awards program began as the Malaysia Telecoms Awards. In 2010, the Awards program was expanded to include other prominent companies in Malaysia from other sectors. Frost & Sullivan celebrates the 13th anniversary of the Malaysia Excellence Awards this year.

Awards Program

Frost & Sullivan Excellence Awards program identifies exemplary achievements within a multitude of industries and functional disciplines in a variety of regional and global markets.
In Asia Pacific, the Awards program has been running since 2003. To recognize the outstanding performance and achievement of companies, Frost & Sullivan honor companies across various industries to gather together and celebrate at the Awards ceremony.

  • 1. Asia Pacific Excellence Awards – Held annually in Singapore, the Awards program recognizes best-in-class companies in Asia Pacific. This program has identified many outstanding companies from the Automotive, Energy, Building & Environment industries to the Healthcare, Information Communication Technologies and Logistics sectors in Asia Pacific.
  • 2. Philippines Excellence Awards - The Frost & Sullivan Philippines Excellence Awards is now in its 5th consecutive year and seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the Philippines market.
  • 3. Asia Pacific ICT Awards - Founded in 2004, the Asia Pacific ICT Awards, held annually in Singapore is celebrating its 14th year this year. This Awards program acknowledges companies that excel in their business segments, and their efforts to improve the industry as a whole.
  • 4. Australia Excellence Awards – Founded in 2006, The Frost & Sullivan Excellence Awards is now in its 12th consecutive year and seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the Australian market
  • 5. Thailand Excellence Awards - The Frost & Sullivan Thailand Excellence Awards is now in its sixth consecutive year and recognises outstanding performance in the Thailand market.
  • 6. Malaysia Excellence Awards - First founded in 2005, the Malaysia Awards program began as the Malaysia Telecoms Awards. In 2010, the Awards program was expanded to include other prominent companies in Malaysia from other sectors. Frost & Sullivan celebrates the 13th anniversary of the Malaysia Excellence Awards this year.
  • 7. Korea Excellence Awards – Now in its 4th year, the Korea Awards program seeks to recognize companies that have rose above competition and demonstrated outstanding performance across various industries from the Automotive, Energy, and Healthcare categories to the Aerospace & Defense and Information Communication Technology sectors in the Korea markets.
  • 8. Indonesia Excellence Awards – Now in its 10th year, the Indonesia Awards program has identified many outstanding companies in Indonesia across various industries.
  • 9. Japan Excellence Awards - The Frost & Sullivan Japan Excellence Awards is now in its 5th consecutive year and seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the Japan markets.
  • 10. Singapore Excellence Awards – Founded in 2013, The Frost & Sullivan Singapore Excellence Awards program seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the Singapore market.
  • 11. Excellence in Customer Experience – Now in its second year, the Frost & Sullivan Excellence in Customer Experience program seeks to recognize companies that have pushed the boundaries of delighting their customers at every stage and in every interaction. Frost & Sullivan measures customer sentiment across various touch points and throughout the customer life cycle in various industries. It also aims to provide industry and customer insights to help companies better understand their clients.

Awards Methodology

Frost & Sullivan follows a rigorous measurement based methodology to select the nominees in each category. The following measurement parameters will be used in conducting the detailed study of each nominated company based on actual market performance indicators. Some variations on specific measurements may apply to certain categories. Base year for benchmarking study is financial year 2016.

• Revenue growth
• Market share in specific category and growth in market share
• Demonstrated leadership in new product introduction and innovation
• Breadth of products and solutions
• Major customer acquisitions
• Subscribers and growth in subscriber base
• Business/market strategy

Frost & Sullivan, founded in 1961, has more than 40 global offices with more than 1,800 industry consultants, market research analysts, technology analysts and economists, monitoring close to 250,000 companies in 300 industries. We are a growth partnership company focused on helping our clients achieve transformational growth as they work through an economic environment dominated by accelerating change, increasing risk and the powerful disruptive impact of the conversion of new business models, disruptive technologies and mega trends on their industry.

Frost & Sullivan Excellence Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.

Frost & Sullivan's intent is to help drive innovation, excellence and a positive change in the global economy by recognizing best-in-class products, companies and individuals.

Award Recipients

2017Award Categories

Data Center Service Provider of the Year AIMS
Companies to Action Award (Foreign Workers Management Solutions) BESTINET SDN BHD
Facilities Management Customer Value Leadership Award CBRE MALAYSIA
Halal Pharmaceutical Company of the Year (Prescription Pharmaceuticals) CCM DUOPHARMA BIOTECH BERHAD
M2M Service Provider of the Year CELCOM AXIATA BERHAD
Facilities Management Growth Excellence Leadership Award CHULIA FACILITIES MANAGEMENT SDN BHD
Energy Management Solutions Growth Excellence Leadership Award COFRETH (M) SDN. BHD.
Home Water Filter Growth Excellence Leadership Award CUCKOO INTERNATIONAL (MAL) SDN BHD
Medical Tourism Hospital of the Year ISLAND HOSPITAL SDN. BHD.
Multi-Purpose Terminal Operator of the Year JOHOR PORT BERHAD
Property Development Company of The Year MAH SING GROUP BERHAD
Value-for-Money (1.3L & Below Category ) Car of the Year PERODUA FOR PERODUA AXIA
Car of the Year PERODUA FOR PERODUA BEZZA
Debut Car of the Year PERODUA FOR PERODUA BEZZA
Pharmaceutical Company of the Year PHARMANIAGA
Project Logistics Service Provider of the Year POS LOGISTICS BERHAD
Domestic Express Service Provider of the Year POS LAJU
E-commerce Logistics Service Provider of the Year POS LAJU
Facilities Management Competitive Strategy Innovation & Leadership Award PWB (M) SDN BHD
Managed Security Service Provider of the Year QUANN MALAYSIA
Stem Cell Banking Company of the Year STEMLIFE BERHAD
Entrepreneurial Company of the Year TACTILIS SDN BHD
Companies to Action Award (Smart Buildings Solutions) TANAND TECHNOLOGY SDN BHD
Telecom Service Provider of the Year TELEKOM MALAYSIA BERHAD
Domestic Road Transportation Service provider of the Year TIONG NAM LOGISTICS SOLUTIONS SDN BHD
Domestic Distribution Service Provider of the Year TIONG NAM LOGISTICS SOLUTIONS SDN BHD
Warehouse Services Provider of the Year TIONG NAM LOGISTICS SOLUTIONS SDN BHD
Property Development New Product Innovation Award TROPICANA CORPORATION BERHAD
Mobile Service Provider of the Year U MOBILE SDN BHD
Mobile Data Service Provider of the Year U MOBILE SDN BHD
Facilities Management Company of the Year UEM EDGENTA BERHAD
Infrastructure as a Service Provider of the Year VADS BERHAD
Private Healthcare Insurance Growth Excellence Leadership Award ZURICH INSURANCE MALAYSIA BERHAD
Outstanding Contribution to Industry Development TAN SRI DATO’ SRI ZAMZAMZAIRANI MOHD ISA

Click here to see our past award recipients

Awards Judging for ICT & Healthcare awards

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Frost & Sullivan
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Manoj Menon
Senior Partner & Managing Director, APAC
Frost & Sullivan

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Andrew Milroy
Vice President, ICT Research
Frost & Sullivan

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. Rhenu Bhuller
Partner
Frost & Sullivan
      . Hazmi Yusof
Country Head & Managing Director, Malaysia
Frost & Sullivan
             
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Judging Panel for ICT
             

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Selva Rajan
Managing Director
Reach Publishing
      . Jeremy Tan
Managing Director
KV Asia Capital
. Tuan Hj Mohammad Hazani Hj Hassan
Director of Technology Ventures Division
MTDC
      . Wang QiMing
Deputy Country Manager
ZTE
             
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Sharon Leong
Director, Customer Service Division (CSD)
MDeC

Click here to see our past Judges

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Venue

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Event Location


  • Hilton, Kuala Lumpur
    3, Jalan Stesen Sentral 5, Kuala Lumpur City Centre,
    50470 Kuala Lumpur,
    Wilayah Persekutuan Kuala Lumpur
    Malaysia

Contact Us

Chi Jun, Ang
Best Practices
+65 68900941 
+65 91803308  
chijun.ang@frost.com

Jacklyn Lim
Best Practices
+603 560 3644  
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jacklyn.lim@frost.com
















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