2016 Frost & Sullivan Malaysia Excellence Awards

14 April 2016 | Grand Hyatt Kuala Lumpur, Malaysia

About Frost & Sullivan’s Global Research Platform

First held in 2005, the Malaysia Excellence Awards program began as the Malaysia Telecoms Awards. In 2010, the Awards program was expanded to include other prominent companies in Malaysia from other sectors. Frost & Sullivan celebrates the 12th anniversary of the Malaysia Excellence Awards this year.

Awards Program

Frost & Sullivan Excellence Awards program identifies exemplary achievements within a multitude of industries and functional disciplines in a variety of regional and global markets.
In Asia Pacific, the Awards program has been running since 2003. To recognize the outstanding performance and achievement of companies, Frost & Sullivan honor companies across various industries to gather together and celebrate at the Awards ceremony.

  • 1. Asia Pacific Excellence Awards – Held annually in Singapore, the Awards program recognizes best-in-class companies in Asia Pacific. This program has identified many outstanding companies from the Automotive, Energy, Building & Environment industries to the Healthcare, Information Communication Technologies and Logistics sectors in Asia Pacific.
  • 2. Philippines Excellence Awards - The Frost & Sullivan Philippines Excellence Awards is now in its 5th consecutive year and seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the Philippines market.
  • 3. Asia Pacific ICT Awards - Founded in 2004, the Asia Pacific ICT Awards, held annually in Singapore is celebrating its 12th year this year. This Awards program acknowledges companies that excel in their business segments, and their efforts to improve the industry as a whole.
  • 4. Australia Excellence Awards – Founded in 2006, The Frost & Sullivan Excellence Awards is now in its 10th consecutive year and seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the Australian market
  • 5. Thailand Excellence Awards - The Frost & Sullivan Thailand Excellence Awards is now in its fourth consecutive year and recognises outstanding performance in the Thailand market.
  • 6. Malaysia Excellence Awards - First founded in 2005, the Malaysia Awards program began as the Malaysia Telecoms Awards. In 2010, the Awards program was expanded to include other prominent companies in Malaysia from other sectors. Frost & Sullivan celebrates the 11th anniversary of the Malaysia Excellence Awards this year.
  • 7. Korea Excellence Awards – Now in its 4th year, the Korea Awards program seeks to recognize companies that have rose above competition and demonstrated outstanding performance across various industries from the Automotive, Energy, and Healthcare categories to the Aerospace & Defense and Information Communication Technology sectors in the Korea markets.
  • 8. Indonesia Excellence Awards – Now in its 8th year, the Indonesia Awards program has identified many outstanding companies in Indonesia across various industries.
  • 9. Japan Excellence Awards - The Frost & Sullivan Japan Excellence Awards is now in its 5th consecutive year and seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the Japan markets.
  • 10. Singapore Excellence Awards – Founded in 2013, The Frost & Sullivan Singapore Excellence Awards program seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the Singapore market.
  • 11. Excellence in Customer Experience – Now in its second year, the Frost & Sullivan Excellence in Customer Experience program seeks to recognize companies that have pushed the boundaries of delighting their customers at every stage and in every interaction. Frost & Sullivan measures customer sentiment across various touch points and throughout the customer life cycle in various industries. It also aims to provide industry and customer insights to help companies better understand their clients.

Awards Methodology

Frost & Sullivan follows a rigorous measurement based methodology to select the nominees in each category. The following measurement parameters will be used in conducting the detailed study of each nominated company based on actual market performance indicators. Some variations on specific measurements may apply to certain categories. Base year for benchmarking study is financial year 2015.

• Revenue growth
• Market share in specific category and growth in market share
• Demonstrated leadership in new product introduction and innovation
• Breadth of products and solutions
• Major customer acquisitions
• Subscribers and growth in subscriber base
• Business/market strategy

Frost & Sullivan, founded in 1961, has more than 40 global offices with more than 1,800 industry consultants, market research analysts, technology analysts and economists, monitoring close to 250,000 companies in 300 industries. We are a growth partnership company focused on helping our clients achieve transformational growth as they work through an economic environment dominated by accelerating change, increasing risk and the powerful disruptive impact of the conversion of new business models, disruptive technologies and mega trends on their industry.

Frost & Sullivan Excellence Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.

Frost & Sullivan's intent is to help drive innovation, excellence and a positive change in the global economy by recognizing best-in-class products, companies and individuals.

Award Recipients

2016 Award Categories

AUTOMOTIVE
Car of the Year PERODUA FOR PERODUA AXIA
Value-for-Money (1.3L & below category) Car of The Year PERODUA FOR PERODUA AXIA
CHEMICALS, MATERIALS & FOOD
Entrepreneurial Company of the Year in Food Ingredients FUTURA INGREDIENTS
CUSTOMER EXPERIENCE
Excellence in Customer Experience - Telecommunications Industry Malaysia - Overall Experience CELCOM AXIATA BERHAD
Excellence in Customer Experience -Health Insurance Malaysia – Mobile Experience AIA BERHAD
ENERGY & ENVIRONMENT
Growth Excellence Leadership Award for Facilities Management CHULIA FACILITIES MANAGEMENT SDN BHD
Competitive Strategy Innovation and Leadership Award for Facilities Management COFRETH (M) SDN. BHD.
Competitive Strategy Innovation and Leadership Award in Property Development MAH SING GROUP BERHAD
Property Development Company of the Year SUNWAY BERHAD.
Power Plant Service Company of the Year TNB REPAIR AND MAINTENANCE SDN. BHD
Growth Excellence Leadership Award for Property Development UOA DEVELOPMENT BHD
Facilities Management Company of the Year UEM EDGENTA BERHAD
HEALTHCARE
Growth Excellence Leadership Award in Healthcare IT HITACHI SUNWAY INFORMATION SYSTEMS SDN. BHD.
Hospital of the Year KPJ HEALTHCARE
Growth Excellence Leadership Award in Hospital Services SUNWAY MEDICAL CENTER
Private Healthcare Insurance Company of the Year AIA BERHAD
Pharmaceutical Company of the Year - Generics Market CCM DUOPHARMA BIOTECH BERHAD
Fertility Center of the Year TMC FERTILITY AND WOMEN'S SPECIALIST CENTER
Patient Centric Hospital of the Year RAMSAY SIME DARBY HEALTH CARE
ICT
BPO Service Provider of the Year AEGIS LIMITED
M2M Service Provider of the Year CELCOM AXIATA BERHAD
Innovative Smart City Solution Provider of the Year REDTONE IOT SDN BHD
MVNO Service Provider of the Year redONE NETWORK SDN BHD
Fixed Broadband Service Provider of the Year TELEKOM MALAYSIA BERHAD
Telecom Service Provider of the Year TELEKOM MALAYSIA BERHAD
Telecom Wholesale Service Provider of the Year TELEKOM MALAYSIA BERHAD
Advanced Persistent Threat Solution Vendor of the Year TREND MICRO MALAYSIA
Mobile Data Service Provider of the Year U MOBILE SDN BHD
TRANSPORTATION & LOGISTICS
Domestic Express Services Provider of the Year GD EXPRESS SDN BHD
Niche Logistics Service Provider of the Year GIGA SHIPPING SDN. BHD.
Ocean Freight Forwarder Company of the Year PKT LOGISTICS GROUP SDN BHD
E-Commerce Logistics Service Provider of the Year POS LAJU
Road Transportation Service Provider of the Year TIONG NAM LOGISTICS SOLUTIONS SDN BHD
Domestic Distribution Service Provider of the Year TIONG NAM LOGISTICS SOLUTIONS SDN BHD
Project Logistics Service Provider of the Year KONSORTIUM LOGISTIK BERHAD
TECHNICAL INSIGHTS
Entrepreneurial Company of the Year In Mobility ECLIMO SDN. BHD.
Entrepreneurial Company of the Year for Unmanned Aerial Vehicle (UAV) Services AERODYNE GEOSPATIAL SDN. BHD.
Entrepreneurial Company of the Year in Digital Marketing MOVING WALLS SDN. BHD.

Click here to see our past award recipients

Awards Judging for ICT & Healthcare awards

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Frost & Sullivan
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Manoj Manon
Partner & Managing Director, APAC
Frost & Sullivan

  .  

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Andrew Milroy
Vice President, ICT Research
Frost & Sullivan

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. Rhenu Bhuller
Global Vice President Pharmaceuticals
Frost & Sullivan
      . Hazmi Yusof
Country Head, Malaysia
Frost & Sullivan
             
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Healthcare Panel of Judges
             

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Naser Jaafar
Chief Operating Officer
Agensi Inovasi Malaysia
      . Dato’ Dr Jacob Thomas
President
Association of Private Hospitals of Malaysia
. Malini Ramalingam
Deputy Director, Connected Healthcare Digital Lifestyle
Malaysian Communications and Multimedia Commission
      . Sherene Azura Azli
Chief Executive Officer
Malaysian Healthcare Travel Council (MHTC)
             
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Dr Chua Hong Teck
Director, Healthcare and LIH
Performance Management & Delivery Unit

      .

Professor Datin Dr Hamimah Hj Hasan
Deputy Dean for Undergraduate Affairs, Faculty of Medicine
University of Malaya

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Judging Panel for ICT Vendor
             

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Vino Nair
Editor
Business Today
      . Too Tian Jen (TJ)
Chief Technology Officer Network Division
U Mobile
. Ali Tabassi
COO
YTL Communications
      . Ong Cheok Seong
Head of Network
REDtone Telecommunications Sdn Bhd
             
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Azizee Abdul Aziz
Head of Network Engineering & Operation
Celcom Axiata Berhad

         
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Judging Panel for ICT Service Provider
             

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Tn. Hj Aisharuddin bin Nuruddin
Head of Infrastructure Development and Standards Division
Malaysian Communications and Multimedia Commission
      . Rajvinder Singh
Head of Systems Engineering
Cisco Systems Malaysia
. Vino Nair
Editor
Business Today
      . Sean Ong
Country Manager Malaysia
Brocade
             
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Jonathan Ang Fwu Tzeh
Director, Solution Strategy & Marketing, Southern Pacific Region, Huawei.
Huawei

      .

Stelie Wang
Deputy Country Manager
ZTE Malaysia Corporation Sdn Bhd

Click here to see our past Judges

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Venue

Location that you'll be looking for

Event Location


  • Grand Hyatt Kuala Lumpur
    12, Jalan Pinang, Kuala Lumpur City Centre,
    50450 Kuala Lumpur,
    Wilayah Persekutuan Kuala Lumpur
    Malaysia

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Chi Jun, Ang
Best Practices
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+65 91803308  
chijun.ang@frost.com

Jacklyn Lim
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