Malaysia’s best honoured at the 2007 Frost & Sullivan Malaysia Telecoms Awards
~ Maxis and TM tied at top spot ~

Kuala Lumpur, Malaysia, May 24, 2007 -- Global growth consulting company, Frost & Sullivan today hosted the 2007 Frost & Sullivan Malaysia Telecoms Awards. Held for the third consecutive year, the Awards seek to recognize companies that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the telecommunications/ICT industry in Malaysia for financial year 2006.

Fifteen most sought-after titles were conferred at the 2007 Frost & Sullivan Malaysia Telecoms Awards banquet which was officiated by the Deputy Minister of Energy, Water and Communications, YB Dato’ Shaziman Abu Mansor, and attended by some 200 members of the industry.

The evening culminated in a surprise when the most prestigious title of the Awards - the Service Provider of the Year - was jointly conferred to both Maxis and TM, in what was a never-before-seen decision of its kind in the history of Frost & Sullivan awards globally.

Manoj Menon, partner at Frost & Sullivan, said, “It is truly a time to celebrate for the Malaysian telecoms industry. Together, as an industry, we have competed hard and created a very strong and vibrant local market. This has helped local companies emerge as very strong regional players - and this is just the beginning.

“The benefits of these investments in overseas markets will be seen in the next three to five years. Importantly, each of the three key telecom service providers, viz. Telekom Malaysia, DiGi and Maxis, have in their own way produced outstanding performances which compare well not only locally, but also regionally,” he added.

The Malaysian ICT industry has also been doing very well on the innovation front. The Government’s industry development policies, as well as access to capital markets have helped in the development and growth of companies in the areas of mobile content, call center outsourcing, security, IP telephony and managed services. These segments represent the next wave of growth opportunities in Malaysia and the region.

“It is heartening to note that a new wave of young Malaysian companies in emerging technology segments are also making significant inroads, both, in the local and regional markets. Congratulations to all the award recipients for setting high benchmarks for your competitors,” said Menon.

The deserving recipients were selected following a meticulous process in which a team of Frost & Sullivan’s leading analysts short listed, researched and evaluated the top contenders in each category, applying the same thorough approach that has been the hallmark of Frost & Sullivan globally.

The findings of the detailed evaluation were then presented to an independent panel of judges comprising influential decision makers from the telecommunications sector, industry leaders and the media, who have in themselves pushed the boundaries of innovation and corporate excellence, in determining the recipients in each category.

The line-up of judges includes representatives from Frost & Sullivan, Juniper Networks, DiGi, Alcatel-Lucent, Nokia Siemens Networks, Time dotCom, Ericsson, Maxis, Motorola Electronics, Malaysian Communications and Multimedia Commission, REDtone and Business Today.

The contenders were evaluated based on a variety of actual market performance indicators which include revenue growth; market share and growth in market share; leadership in product innovation; breadth of products and solutions; major customer acquisitions; subscriber base and growth in subscriber base; ARPU (average revenue per user) and growth in ARPU; data strategy; next generation service strategy; and business and market strategy. Benchmarked against the highest standards of measurement criteria, the recipients of these awards indeed represent the best-in-class.

Frost & Sullivan congratulates all the outstanding recipients of the 2007 Frost & Sullivan Malaysia Telecoms Awards

Category Award Recipient
Service Providers
Mobile Service Provider of the Year DiGi
Mobile Data Service Provider of the Year DiGi
Mobile Content Developer of the Year Nextnation Communication
Alternative Voice Service Provider of the Year REDtone
Broadband Service Provider of the Year TM Net
Data Communications Service Provider of the Year Telekom Malaysia Berhad
Managed Security Service Provider of the Year SCAN Associates
Contact Center Service Provider of the Year Scicom
Most Innovative Application/Product of the Year Genico® 3G Pocketsports by NGC Systems
Contact Center Applications Vendor of the Year Aspect Software
Enterprise Telephony Vendor of the Year Nortel Networks
Network Security Vendor of the Year Juniper Networks
Telecoms Equipment Vendor of the Year Ericsson
Best of the Best

Service Provider of the Year

Jointly conferred to

Maxis Communications and
Telekom Malaysia Berhad
Most Promising Service Provider of the Year HeiTech Padu

Sponsors of the 2007 Frost & Sullivan Malaysia Telecoms Awards include Tech Mahindra, QucomHaps Malaysia, Sitronics and Business Today as the official media partner.

                                                                          ~ end ~

About the Frost & Sullivan Malaysia Telecoms Awards

The Frost & Sullivan Malaysia Telecoms Awards is held annually to recognize outstanding performance and industry achievements by companies in the field of telecommunications, and information and communications technology (ICT) in Malaysia. The awards are presented to companies that demonstrate best practices in their industry, commending the diligence, commitment, and innovative business strategies required to advance in the global marketplace. Benchmarked against the highest standards of measurement criteria, the recipients of these awards indeed represent the best-in-class in Malaysia. For more information on the awards, research and judging process, and past recipients, please visit

About Frost & Sullivan

Frost & Sullivan, a global growth consulting company, has been partnering with clients to support the development of innovative strategies for more than 40 years. The company's industry expertise integrates growth consulting, growth partnership services and corporate management training to identify and develop opportunities. Frost & Sullivan serves an extensive clientele that includes Global 1000 companies, emerging companies, and the investment community, by providing comprehensive industry coverage that reflects a unique global perspective and combines ongoing analysis of markets, technologies, econometrics, and demographics. For more information, visit

Media contact:

Sarah Lourdes
[email protected]
DID: +603.6207.1030
  Surbhi Dedhia
[email protected]
DID: +65.6890.0926