The Award recipient has a firm grip in the healthcare service provider market. The recipient has a deep commitment to deliver world class medical services to domestic and international patients. Imparting continuous training to their staff is a way in which they maintain consistent service quality and introduce innovative practices. They believe in the philosophy of total customer satisfaction. Their outstanding governance is clearly creating a new benchmark for other hospitals to follow. In recent years, they have strategically grown their services to meet the holistic demand of customers. Furthermore the hospital group has a strong vision for expanding in the coming years.
With this strong foundation, and range of services, the company is poised to further penetrate both local and key emerging markets. Frost & Sullivan proudly presents the Award to KPJ Healthcare Berhad.